Booking Your Appointment
To make an appointment with the eye specialist, please call (07) 3555 5960. Our friendly reception staff will be able to help you arrange a suitable appointment. For emergency cases, we will prioritise you for urgent care according to our established triage process.
You will be emailed or posted an appointment confirmation with all the details for your first consult, including our New patient information form.
Remember to Bring:
- Up-to-date Patient Health Summary from your GP, including list of current medications and eye drops
- Medicare/DVA/Pension Card(s)
- Private health insurance details
- Your current glasses or contact lenses (including both reading and long distance)
- A pair of sunglasses to wear following pupil dilation (pupil dilation can make you light sensitive)
- It is recommended that you also bring someone accompany you. Depending on the examination required, your pupil(s) may be dilated.
- Face masks for youself and your carer
Your Visit
Your Visit
Please allow up to 2 hours for the full consultation process. If this is your first time, we will ask you to fill out patient details on arrival. You will then be called in to have your visual acuity test done, along with necessary diagnostic assessments.
You may be required to have eye drops administered in order to dilate your pupil and allow certain examinations. For this reason, we recommend arranging alternate transport as you will not be able to drive after your examination until the effect wears off, which may be several hours.
After your testing and pupil dilation, you will be seen by our specialist who will examine your eye and explain your condition, treatment options, and answer any questions you may have.
Cancellation
If you need to cancel your appointment, we ask that you please phone our office at least 24 hours in advance to enable us to schedule other patients in need of an appointment.
Waiting Times
Wherever possible, Queensland Eye & Retina Specialists aims to minimise waiting times for our patients. Please note that this practice receives emergency referrals which may affect the clinic schedule – If you are unable to wait, please notify our friendly reception staff.
Appointment Confirmation (SMS)
You will receive a confirmation SMS 2-3 business days prior to your appointment. Please respond to this message to confirm your attendance.
Book a QERS Consultation
Surgery
Preparation
If surgery is required, we will provide information on how to prepare for the procedure day. Our specialist performs surgery at a number of facilities – depending on the schedule, some surgeries will be performed in the same building at Brisbane Day Surgery (formerly known as Queensland Eye Hospital.)
In-Room Procedures
Certain treatments that do not require a hospital visit can be performed within our clinic. We will discuss this with you during your consultation.